Privacy Policy | TIECEC — Tianjin International Enterprise Cultural Exchange Center

Last updated: July 7, 2026

The Tianjin International Enterprise Cultural Exchange Center ("TIECEC," "we," "us," or "our") is committed to protecting the privacy of the international professionals, patients, and partners who use our services. This Privacy Policy describes how we collect, use, share, and safeguard your personal information when you visit our website, submit an inquiry, or participate in any of our programs.

By using our website or services, you consent to the practices described in this policy. We encourage you to read it carefully.

1. Information We Collect

We collect information in the following categories:

Contact information — such as your full name, work email address, phone number, and company or organization, which you provide when submitting an inquiry or contacting us.
Medical and health information — including medical histories, diagnoses, treatment goals, and related records that you choose to share with us for the purpose of coordinating your care. This sensitive information is provided voluntarily and is handled with enhanced protections.
Program preferences — such as your area of interest, preferred timeline, and budget considerations, which help us tailor our coordination services to your needs.
Technical information — including IP address, browser type, device information, and usage data collected automatically when you visit our website through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide the coordination services you request;
To match you with appropriate hospitals, specialists, and wellness providers;
To prepare treatment plans, medical invitation letters, and travel arrangements;
To communicate with you about your case, including follow-up care after you return home;
To improve our website, services, and patient experience;
To comply with applicable legal and regulatory obligations.

We do not use your personal information to send unsolicited marketing communications. Where we do contact you with program updates, you may opt out at any time.

3. Information Sharing

We share your personal information only as necessary to provide the services you have requested and as described below:

With partner hospitals and medical providers — to facilitate treatment planning, admissions, and care coordination. We share only the information relevant to your medical needs.
With service providers — such as translation services, travel agencies, and accommodation providers, under contractual obligations to protect your information and use it solely for the agreed purpose.
With your explicit consent — for any other sharing not described in this policy.
As required by law — where disclosure is necessary to comply with legal obligations, protect our rights, or safeguard the safety of individuals.

We never sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These measures include encrypted transmission of sensitive data, access controls limited to authorized personnel, secure storage systems, and regular review of our security practices.

Medical and health information is treated with particular care and is accessible only to coordinators and medical liaisons directly involved in your case. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access — to request a copy of the personal information we hold about you;
Correction — to request that we correct inaccurate or incomplete information;
Deletion — to request that we delete your personal information, subject to legal retention requirements;
Restriction — to request that we limit the processing of your information in certain circumstances;
Portability — to receive your personal information in a structured, machine-readable format;
Withdrawal of consent — to withdraw your consent to processing at any time, where processing is based on consent.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe, typically within 30 days.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

By email: Managingrowth@gmail.com
By mail: Room 1401, QiHang Building, No.286 AnShan West Road, Nankai District, Tianjin, P.R. China